Shipping policy
Thank you for shopping with North & Grain. We're committed to getting your order to you as quickly as possible.
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or holidays.
Shipping Options & Delivery Times
- Standard Shipping — 6–10 business days
- Express Shipping — 4–7 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.
International Orders Our products ship internationally. Please note that orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 1–3 business days for tracking information to update.
Lost or Delayed Packages If your package hasn't arrived within the estimated delivery window, please contact us at northandgrain@gmail.com and we'll work with the carrier to resolve the issue.